Privacy Policy

Effective Date: 11/08/2026

Savvly India (“Savvly India”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use the Savvly India website, purchase our products, contact us, or use our services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Name
Mobile number
Email address
Billing and shipping address
Delivery information
Order and purchase details
Payment and transaction information
Information provided through customer support or contact forms
Website usage and browsing information
Device, browser, IP address, and technical information
Any other information you voluntarily provide to us

We do not intentionally collect sensitive personal information unless it is necessary for a specific service or transaction.

2. How We Use Your Information

Savvly India may use your information to:

Process and deliver your orders
Confirm and manage payments and transactions
Provide customer support
Respond to enquiries and requests
Send order updates and service-related communications
Improve our website, products, and services
Personalize your shopping experience
Prevent fraud, unauthorized transactions, and misuse
Conduct internal analysis and business operations
Send promotional offers, marketing communications, or updates where permitted by applicable law
Comply with legal and regulatory requirements

3. Payment Information

Payments made through the Savvly India website may be processed through authorized third-party payment gateways.

Savvly India does not request or intentionally store your UPI PIN, CVV, OTP, passwords, or other confidential authentication credentials.

Customers should never share such information with anyone claiming to represent Savvly India.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better shopping experience.

Cookies may also be used by authorized third-party services, such as analytics, advertising, payment, or other technology providers.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

Savvly India does not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

Payment gateway providers
Shipping and logistics partners
Website hosting and technology service providers
Analytics and marketing service providers
Customer support or communication service providers
Government authorities or law-enforcement agencies where legally required

Third parties are expected to handle information in accordance with applicable laws and their relevant privacy obligations.

6. Data Security

Savvly India takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, resolving disputes, maintaining business records, preventing fraud, and complying with legal obligations.

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable laws.

8. Third-Party Links

The Savvly India website may contain links to third-party websites, applications, or services.

Savvly India is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

9. Children’s Privacy

Our website and services are not intentionally directed toward children where prohibited by applicable law.

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.

10. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain promotional communications
Raise concerns regarding the handling of your personal information

To exercise any applicable rights, you may contact Savvly India using the contact details provided below.

11. Marketing Communications

If you have opted to receive promotional communications from Savvly India, we may contact you regarding products, offers, promotions, launches, or other updates.

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional and service-related communications may still be sent where necessary to process your orders or provide requested services.

12. Fraud Prevention and Security

Savvly India warns customers against fake websites, social media accounts, WhatsApp numbers, emails, advertisements, job offers, and other fraudulent communications using the Savvly India name.

Savvly India will not ask you to share your OTP, UPI PIN, CVV, password, or other confidential banking credentials.

Please verify suspicious communications through our official website and authorized customer support channels.

13. Changes to This Privacy Policy

Savvly India may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with the revised effective date. We encourage you to review this Privacy Policy periodically.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us @ info@savvlyindia.com